Privacy Policy

Last updated: May 6, 2025

1. Introduction

Welcome to ShipForce. This Privacy Policy explains how CargoGuard Inc. ("we", "us", or "our") collects, uses, and safeguards your information when you access ShipForce.app, our mobile app, browser extensions, and related services (collectively, the "Service").

2. Definitions

Personal Data: Information that identifies or can reasonably be linked to you.
Usage Data: Data automatically collected when you use the Service.
Cookies: Small files stored on your device to hold data.
Service Provider: Third-party entity processing data on our behalf under NDA.

3. Scope & Acceptance

By accessing the Service, you confirm that you have read and agree to this Privacy Policy. If you disagree, discontinue use.

4. Information We Collect

4.1 Information You Provide

Registration data (name, email, phone, company, hashed password)
User content (Bills of Lading, photos, notes, documents)
Support communications and feedback

4.2 Information Collected Automatically

Log data (IP address, browser type, timestamps)
Device data (OS, language, identifiers)
Usage metrics (clicks, session duration)
Approximate location (IP or GPS with permission)

4.3 Cookies & Similar Technologies

We use cookies for essential operations, analytics, and preferences. Disabling cookies may affect functionality.

5. How We Use Information

Operate and maintain the Service
Authenticate users and secure accounts
Improve features and user experience
Send transactional and administrative messages
Prevent fraud and abuse
Comply with legal obligations

6. SMS Messaging Consent

By creating an account, you consent to receive transactional SMS messages—one-time passwords, login codes, and critical security alerts—to the phone number you provide. Message & data rates may apply. You can opt-out anytime by texting STOP; doing so will disable SMS-based login.

7. Legal Bases (EEA & UK)

Contractual necessity
Legitimate interests
Consent (for marketing)
Legal obligation

9. Data Retention

We store Personal Data only as long as necessary for the stated purposes or as required by law.

10. Security

TLS encryption in transit
AES-256 encryption at rest
Least-privilege access controls
Regular audits and penetration tests

11. International Transfers

Your data may be processed outside your jurisdiction. We use Standard Contractual Clauses where required.

12. Your Rights

You may request access, correction, deletion, restriction, or portability of your data.

Contact info@ShipForce.app to exercise your rights.

13. Children’s Privacy

The Service is not directed to individuals under 18. We do not intentionally collect their data.

14. Third-Party Services

Our Service integrates third-party providers (e.g., analytics, SMS gateways) that have their own privacy policies.

15. Changes

We may update this Privacy Policy. Material changes will be communicated via email or in-app notice.

16. Contact Us

For questions or concerns, email info@ShipForce.app.